Deputy Director Of Employee Management And Administrative se - New York City, NY : Job Details

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE MANAGER CIVIL SERVICE TITLE

The NYC Public Engagement Unit (PEU) is a dynamic organization dedicated to connecting New Yorkers with essential city services. Leveraging data analytics, technology, and community outreach, PEU identifies individuals in need of assistance and guides them through accessing city services.

The heart of PEU's operation is a team of well-trained outreach specialists who engage with New Yorkers through various channels, including door-to-door visits, phone calls, and community-based outreach efforts. PEU also collaborates closely with elected officials, community organizations, and city agencies to directly engage with communities throughout New York City.

PEU is seeking one (1) Administrative Manager NM to function as a Deputy Director of Employee Management and Administrative Services.

The Deputy Director of Employee Management and Administrative Services is pivotal in PEU, reporting to the Senior Director of Operations and People Management. This position holds significant responsibility for ensuring the organization's operational effectiveness and providing logistical support.

The Deputy Director of Employee Management and Administrative Services will:

Collaborate with the Senior Director to advise on operational matters, project progress, and

challenges, contributing to decision-making and the development of action plans. Develop and

execute process and project plans to monitor, track, measure, and evaluate ongoing work within

PEU.

Provide guidance to Executive and Senior-level staff on personnel policies, ensuring the

consistent application of citywide and agency-specific policies and procedures. Offer technical

assistance as needed to address personnel-related issues.

Collaborate with all PEU teams and partners to streamline the recruitment and onboarding of

new staff. Provide regular reporting on progress and any obstacles encountered during the

recruitment process.

Work closely with the Director of IT to establish clear communication channels for requesting IT

support or equipment needs across PEU. Ensure consistent IT support for all units within PEU.

Partner with Outreach Managers to identify skills gaps and professional development

opportunities among staff. Initiate necessary training programs and provide coaching to employees

and supervisors to enhance performance.

Conduct periodic site visits to program locations to assess operational needs and ensure

adherence to HR policies. Co-facilitate HR meetings, deliver HR training sessions and offer

technical assistance and support to staff and leadership.

Cultivate relationships with internal and external partners, including those in procurement, IT,

finance, HR, fleet management, print shops, vendors, facilities management, and budget offices

of partner agencies.

Assist in the logistical planning of large events, training sessions, and other initiatives. Prepare for

emergency situations or unexpected deployments of staff as needed.

Salary Range:

$ 84,560 - $101,092.00 (Annual)

Work Location(s):

Manhattan

260 11th Avenue

New York, NY 10001

Hours/Schedule:

Monday - Friday 9:00am - 5:00pm

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in 1 above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or

3. A four-year high school diploma or its educational equivalent and six years of

satisfactory, full-time progressively responsible experience as described in 1

above, 18 months of which must have been in an administrative, managerial,

executive or supervisory capacity. The supervisory work must have been in the

supervision of staff performing clerical/administrative work of more than

moderate difficulty; or

4. Education and/or experience equivalent to 1 , 2 or 3 above. However, all

candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in 1 , 2 or 3 above. Education above

the high school level may be substituted for the general clerical/administrative

experience (but not for the administrative, managerial, executive or supervisory

experience described in 1 , 2 or 3 above) at a rate of 30 semester credits

from an accredited college for 6 months of experience up to a maximum of 3

years.

Preferred Skills

5+ years of experience working in city government, public policy, or labor-related roles is highly desirable. Familiarity with the operations and procedures of city government. Ability to communicate succinctly and effectively, both verbally and in writing, enabling clear and efficient conveyance of information and recommendations. Substantial experience in operations management, including knowledge of HR best practices, personnel policies, and systems. Adept at building and nurturing relationships with internal and external stakeholders, including government agencies and community organizations. Skill in liaising with administrative teams to address human resources and other operational matters, ensuring the smooth functioning of the organization. Experience in managing staff with diverse skill sets on both straightforward and intricate projects.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.