Delivery Manager - New York City - Indicium : Job Details

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Indicium is a global leader in data and AI services, built to help enterprises solve what matters now and prepare for what comes next. Our proprietary AI-enabled, IndiMesh framework powers every engagement with collective intelligence, proven expertise, and rigorous quality control. Industry leaders like PepsiCo and Bayer trust Indicium to turn complex data challenges into lasting results.

This position is a hybrid role based in the NYC area, working from your home, our office, and client sites as needed. Responsible for defining and executing continuous improvement strategies, designing and monitoring performance indicators for the project management area, and promoting adoption of standards and best practices to enhance operational efficiency within the Project Management area. Develops methods, processes, tools, templates, and work models to help the project team achieve better results and performance. Communicates and documents new standards and promotes training actions on management methods and best practices. Works directly with project teams to ensure management rituals and processes are executed within established quality and compliance standards.

• Mapping and documenting business processes
• Implementing performance indicators for processes and projects
• Monitoring and ensuring achievement of performance goals
• Reporting area performance to senior management
• Analyzing processes and identifying improvement opportunities
• Proposing and implementing process improvements and management best practices
• Prioritizing and managing organizational changes, ensuring effectiveness
• Actively researching management methods aligned with the company's reality
• Standardizing project management methodologies and tools
• Implementing, adapting, and developing methods, processes, templates, and work models
• Spreading knowledge of management methods and standards across project teams
• Promoting an agile culture within the organization
• Providing operational support and guidance to the project management team
• Conducting audits of the project management team's work
• Performing tasks related to project governance
• Monitoring project execution in line with established standards

• Experience in direct client interaction and team management
• Experience in industry and/or consulting
• Experience in project management (Agile, PMBOK) or a career transition to the data area with relevant coursework in programming, architecture, etc.
• Resilience to face challenges
• Good communication skills
• Proactivity with operational excellence
• Degree in Engineering, Information Systems, Computer Science, Business Administration, or related fields

• Postgraduate/MBA or technical studies in computing
• Additional courses & certifications: Cloud (any), Computing, SQL, Python, Power BI, PSM, Scrum, Six Sigma
• International experience

• Global data & AI services company with growing opportunities to shape your career and make an impact
• Competitive compensation package and comprehensive U.S. benefits
• A collaborative, diverse, and inclusive environment where every voice matters
• Financial strength and backing, providing security to take risks and support to drive innovation
• Flexible working approach: NYC office, home, or client sites as needed
• Commitment to continuous learning and internal growth

Want to learn more? Get in touch with [email protected] or apply here.

Note: This description reflects the responsibilities and qualifications relevant to the role and does not include external job market postings.