Delivery Coordinator/Business Analyst - New York Life : Job Details

**Delivery Coordinator/Business Analyst**

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**Location:** White Plains, NY, US * Supports business and technology teams to ensure key deliverables are met in an accurate timely manner

* Serves as a liaison between the business and technology teams

* Coordinates monthly status reporting, key initiative tracking and weekly standups

* Interacts with many business and product teams to analyze and refine business requirements into functional and technical user stories using agile best practices

* Assists in documenting use case scenarios, task and workflow definitions through business process flow diagrams and UML best practices.

* Ability to conduct daily scrum meetings with key stakeholders to support ongoing sprint deliverables

* Interpret technical and business challenges, identify trends, and recommend best practices

* Explain difficult or sensitive information; collaborate with others to build consensus

* Make decisions that have cross-functional impact

* Must be organized and have excellent follow-up skills

* Must be team oriented in interacting with a diverse group

* A proactive self-starter with the ability to work independently with minimal supervision

* Ability to work in a fast-paced environment and manage multiple simultaneous priorities

* Ability to translate business user requirements into technical user stories

* Strong leadership, decision-making and problem-solving skills

* Strong analytical, written, verbal and communication skills with the demonstrated ability to work with all levels within the organization

* Strong attention to accuracy and detail

* Ability to explain technical solutions to technical and non-technical teams

* Use best practices and knowledge of internal or external business issues to improve services

* 3+ years of business analysis experience

* 1-3 years experience with agile software methodologies including Scrum, SAFe

* 1-3 years experience coordinating work, creating presentations, and developing status reports

* Experience with managing JIRA backlogs, refinement of product features to user stories and define acceptance criteria through the agile delivery lifecycle

* Previous experience working within Life Insurance would be a plus

* Experience working within agile and waterfall methodologies to deliver small and large projects