The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The purpose of the Day Habilitation Program Manager is to manage the outreach, engagement, implementation and evaluation of Enhanced Care Management services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide direct supervision of Day Habilitation staff including but not limited scheduling and evaluating employeesEnsure compliance of Day Habilitation services according to internal policies and contractual termsManage Day Habilitation outreach and engagement activities.Manage assigned cases actively receiving Day Habilitation servicesManage case management and service coordination workflowsConduct intake and program eligibility for Day Habilitation ServicesManage cases actively receiving Day Habilitation ServicesConduct case management and provide service coordinationDevelop and monitor individual day habilitation plansProvide transportation for community participation and service navigationCoordinate and facilitate group sessionsAdvocate for assigned participants to respective outside agenciesOrganize and facilitate meetings with key stakeholders involved in the execution of care coordination/case management programsActively participate in all collaborative partnerships as assigned by supervisorCoordinate medical referrals in coordination with contracted managed care plansParticipate in weekly case conference meetingsParticipate in program and agency trainings as assignedMaintain accurate participant records in various information management systems; and generate reports as requestedMaintain and execute confidential information according to HIPPA standardsMaintain a highly detailed and organized filling systemEnsure intake procedures utilize harm reduction and housing first principlesCheck and respond to emails and voicemails on a regular basisAdhere to confidentiality standardsOther duties as assignedKNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
Ability to speak and write the English language at a high and professional levelHigh degree of confidentialityAble to endorse and promote The Salvation Army's missionMinimum three (3) years of social service/work experience preferredBasic computer skills required; electronic medical record (EMR) experience preferredComputer literate, in Windows environment (Microsoft Office), Publisher, Excel and Outlook preferredExcellent communication skills, both written and verbal.Excellent and professional telephone etiquette and presenceExcellent organizational skillsStrong ability to utilize a high level of time management and handling multiple tasksCERTIFICATES, LICENSES, REGISTRATIONS
Bachelor's degree in Social Work, Business Administration, Human Services, Management or minimum of 3-4 year's experience in social work, homeless service management, human resource management, healthcare management/administration or related fieldMust possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicleMust be 21 years or olderAuthorize The Salvation Army to add name to the CA DMV Pull Notice ProgramComplete The Salvation Army vehicle course trainingPHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basisAbility to grasp, push, and/or pull objectsAbility to reach overheadAbility to operate telephoneAbility to lift up to 25-40 lbs.Ability to operate a computerAbility to process written, visual, and/or verbal informationAbility to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Qualifications Education
Required
Bachelors
Experience
Preferred
Minimum three (3) years of social service/work experience preferred
Licenses & Certifications
Required
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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