Data Support Specialist - Planet Pharma : Job Details

Job Description Job Description: We are looking for a detail-oriented Commercial Operations Data Support Specialist to join our team. The ideal candidate will have experience with Veeva Network and Veeva OpenData, as well as a strong background in Master Data Management (MDM) and data governance. This role will involve researching and stewarding data for healthcare organizations (HCOs) and healthcare professionals (HCPs) within the Customer Master and Salesforce.com environments. Key Responsibilities: ? Participate in researching and resolving data quality issues related to HCOs and HCPs within the company customer master and Salesforce.com. ? Utilize Veeva OpenData to enhance data quality and support business initiatives. ? Collaborate with cross-functional teams to implement data governance strategies and best practices. ? Analyze data sources and MDM systems to identify opportunities for improvement and optimization. ? Document and update business rules as needed. ? Provide training and support to team members on MDM applications and data management processes. Qualifications: ? Experience working on individual and team assignments in Master Data Management, data governance, or data stewardship. ? Proficiency in advanced Excel techniques. ? Strong understanding of data concepts and relationships in support of customer master data stewardship. ? Basic experience in writing SQL queries and answering business questions using SQL. ? Strong written and verbal communication skills. ? Ability to work well in a hybrid environment (in-office/WFH), with one day in the office per month. Preferred Qualifications: ? Experience researching public and private websites containing HCO and HCP information to validate customer data and resolve data issues. ? Familiarity with Salesforce.com from a business support perspective. ? Flexibility with job assignments, willingness to learn new skills, and acceptance of new responsibilities. ? Experience in documenting data process flows, business rules, and system integrations is a plus. ? College degree Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements. Fraud Alert: Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.