Position: Test Data Specialist QA
Location: Phoenix, Arizona (Hybrid)
Pay Rate: $50-$55/HR (DOE)
Contract: 6 Months (Extension Likely)
Duties:
- Responsible for creating and managing data that will be used through all phases of the Software Development Life Cycle by various testing teams in the organization to support in-scope testing activities. The Test Data Coordinator will assist in the planning, organizing, and provisioning of test data for all applications; both Vendor Managed and Legacy applications for major projects.
- Manage efforts necessary to identify and define test data needs based on business requirements for Vendor Managed and Legacy Applications and surrounding/interfacing systems. This requires working with management and staff in multiple departments.
- Extract, import and export test data in various databases and file formats.
- Ownership of Test Data required to support all functional and non-functional testing.
- Serve as a subject matter expert on test data for testing teams and dev teams where applicable.
- Identify, design, and implement test data process improvements that involve automating manual processes of existing test data generation to optimize delivery.
- Optimize test data processes based on lessons learned through projects.
- Manage test data challenges for the testing team providing guidance, training, and mentoring of the team members where needed.
- Collaborate with Governance & Standards Lead to develop reusable templates for documenting test data requirements.
- Partner with Governance & Standards Lead to ensure adherence to test data policies and strategies to make certain data is synchronized across different systems.
- Perform data auditing activities and assist with ongoing governance and data architecture processes.
- Work with Test Lead to ensure test data requirements are met.
- Assist in triage of defects and in finding a solution to defects that are related to test data inconsistencies.
- Apply extensive expertise in integration and test and be recognized as a subject matter expert in managing data.
- Partner with management to define the test data management strategy roadmap.
- Execute on the test data management strategy roadmap by consulting with relevant stakeholders.
- Support test lead when needed.
- Support Functional test planning, design, test data preparation, and execution activities.
- Identify and mitigate/escalate risks and issues to the test lead that are related to test data inconsistencies.
- Identify test data anomalies and perform data reconciliations.
- Identify relationships in disparate data and resolve test data discrepancies.
- Coordinate with other Enterprise teams to acquire/provision de-identified test data required to support planned testing.
- Coordinate with Release/Change/Environment Management teams to setup test data in various non prod environments to enable the planned testing.
- Coordinate with testing team, automation team, environment team, and other Enterprise teams to assess test data gaps in test environments to support planned testing.
- Validate consistency of data in test environments.
- Formulate test data backup plans and ensure that they are implemented in a timely fashion and properly secured.
- Work on and coordinate special projects as requested by management.
- The position requires a full-time work schedule and does not support work from home. Full-time is defined as working at least 40 hours per week, plus any overtime as requested or needed to perform job responsibilities.
- Perform all other duties as assigned.
REQUIRED COMPETENCIES
Required Job Skills:
- High skill in use of office equipment, including copiers, fax machines, scanner, and telephones.
- High PC proficiency
- Proficient in spreadsheet, database, and word processing software.
- Knowledge of HIPAA and standard code sets and their appropriate use.
- Ability to read files, file formats, workflows, and data flows.
- Able to run SQL, or similar, queries.
Required Professional Competencies
- Foundational understanding of testing processes within Agile delivery models.
- Work with all levels of management and functional areas and understand the potential implications of system changes to those areas.
- Customer service skills to deal with sensitive and difficult customer situations.
- Strong interpersonal and communication skills, with a problem-solving mindset.
- Demonstrated ability to design and execute Functional testing within various health plan domains (reports, commissions, claims, financials, customer service, operational reports, providers, products, and benefits, etc.).
- Proficient in End-to-End operational flows across various health plan domains (reports, commissions, claims, financials, customer service, operational reports, providers, products, and benefits, etc.)
- Deep understanding of testing methodology, terminology, estimation models, templates etc.
- Deep understanding of the Software Development Lifecycle and associated processes Demonstrated ability to collaborate with Build teams to resolve defects.
- Demonstrated ability to make effective use of Test Data Demonstrated ability to effectively leverage testing tools in Test Management
- Demonstrated ability to capture key testing metrics, create accurate status reports, and drive transparency into test execution status.
- Demonstrated ability to identify and mitigate Risks and Issues related to Testing.
- Proficient in estimating effort and allocating work across the team.
- Strong understanding of information systems, business processes and the key drivers and measures for success
- Strong analytical and decision-making skills.
- Maintain confidentiality and privacy.
- Strong organizational skills.
Required Leadership Experience and Competencies
- Proficient in representing test status to leadership teams.
- Provide leadership, promote teamwork, meet objectives, and exercise independent judgment.
- Experience leading and implementing projects and working collaboratively with other departments and levels of administration.
PREFERRED COMPETENCIES
Preferred Job Skills
- Proficient in identifying test data needs during test planning and test script design in a health plan context.
- Demonstrated ability to collaborate with large testing teams, including vendor teams to assess and mitigate test data gaps.
- Foundational understanding of key Data Management principles (e.g., data consistency, integrity etc.)
- Foundational understanding of key enterprise systems
- Advanced proficiency in spreadsheet, SQL queries, database, and flow-charting software.
- Advanced knowledge of data mapping techniques.
- Advanced knowledge of computer operating systems
- Advanced knowledge of programming, database systems, and data management.
Preferred Professional Competencies
- Demonstrate flexibility, anticipate customer needs, and communicate in a manner consistent with business strategy.
- Advanced tactical planning and decision-making skills.
- Able to cope with multiple priorities and high customer expectations and bridge the demands between internal and external customers.
- Advanced understanding of information systems, business processes and key drivers and measures for success
- Advanced analytical and diagnostic skills
Required Work Experience
- 1 year of experience with business requirement design and elicitation.
- 3 years of experience in computer technology and/or information systems.
- 3 years of experience in data management and reporting
Required Education
Preferred Work Experience
- 5 years of experience in computer technology and/or information systems
- 7 years of experience in data management and reporting
- 3 years of experience working in healthcare-related systems as a QA specialist
Preferred Education
- Bachelor s Degree in Computer Science, Information Systems, Business, or related field
Benefits Info
Russell Tobin offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.