Data Scientist - STI : Job Details

Experience Required for This Role Data Research & Analysis - at least 3 years of measurable experience in the following: • Analyzing data and customer metrics to fulfill specific business goals • Using data to help teams improve functionality and operations • Developing and applying data models to improve the collection and analysis of data • Bridging the divide between technical and business teams through data • Communicating data analysis to various levels of stakeholders through visualizations • Data cleansing, optimizing, and ETL • Developing and analyzing user surveys • Expertise in the principles and operating procedures of a specific industry • Performing competitor research to help improve products and services • Researching latest market trends and implementing knowledge • Creating dashboards and reports that are easy to understand for non-technical users • Organizing and storing data and queries for easy access in future work projects • Documenting data collection and analysis procedures • Organizing focus groups and feedback loops to establish data collection • Using data to isolate problems and develop solutions • Discovering and establishing proper KPIs to help track success • Preparing and executing ROI analysis • Establishing testing of products/services based off data analysis • Identifying and understanding issues through forecasting, gap analysis, quantitative reporting, research, and statistical analysis • Providing insights and recommending changes based on data findings Knowledge, Skills, and Ability Data Science • Experience with machine learning, AI, and cognitive service engine models • Experience with programming languages like SQL, Python, R, and Scala • Using analytics software and platforms (GA, GTM, SPSS, Excel, Microsoft Office Suite) • Experience using business intelligence tools like Tableau or Power BI • Experience in data collection from on-prem and cloud platforms like Microsoft, Azure, and Salesforce • Engaging in data experiments to provide cross-persona or enterprise analysis • Leveraging statistical analysis and algebra • Improving research or data management environments • Leveraging economics, business/systems analysis, and quality assurance • Manipulating large, complex data sets • Documenting processes and modelling Performance in Complex Situations • Communication and collaboration with cross-functional teams and state-wide partners • Clearing challenges for team members • Comfort in blazing a path through an ambiguous work environment • Judgement fitting to the ever-changing environment • Ability to juggle multiple project workstreams Service Design Team Building • Supporting teammates' skills and behavior development and delivery • Advocating data strategies both internally and externally • A balance between strong domain expertise and flexibility • Prioritization, organization, and triage in an independent environment • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment • Ability to maintain strict confidentiality • Judgement in dealing effectively and diplomatically with all levels of government staff Preferred Skills & Qualifications Other Desirable Skills • Deep domain knowledge for a particular industry - especially Health, Business, or Education • Bachelor's degree in computer science, business, IT, management, administration, economics, or information science • 2 years of user research and feedback analysis • 2 years of data governance and working within data security groups • 1 year of API development • 1 year of marketing experience, supported through metrics • 1 year of project management experience • 1 year of experience with customer relationship management platforms such as Salesforce • 1 year of experience with web content management platforms such as Sitecore