Data Processing Team Lead - SSRS : Job Details

At SSRS, the work we do has an impact. We give people the chance to be heard by conducting quantitative and qualitative research on a variety of topics including current events, health care, customer satisfaction, politics, media usage, sports, and more.Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. We get excited about the inherent problem solving involved in survey-based research, and our process fosters transparency through collaboration.Our Data Processing team is a dedicated team of technical professionals. We are looking for a Data Processing Team Lead that is smart and committed to delivering quality deliverables to our internal and external clients. A sense of humor, organizational skills, and a love of all things technical would be great, too.This position is based in our Glen Mills, PA office, but remote work is a possibility for the right candidate.Position Summary Responsible for overseeing a team of Survey Scripters and Data Processing Programmers, while also directly supporting/programming projects. Tasks include consultation on survey design, survey scripting (programming), monitoring sample release and quota targets, data reformatting, and creation of cross tabulations and SPSS datasets.Key Responsibilities Manage project execution plans, budgets, and delivery schedules for all CATI, online, and mixed mode survey programming assignmentsAttend project kickoff meetingsProvide consultation to project team on how best to set up survey questions in an online data collection environmentProgram and test scriptsMonitor sample, quotas and field status; alert Client Service Team and Ops Management when variances occurDirectly manage and support team of programmersProvide training and coaching to assigned team – complex survey designs, Reportal/Studio, Dashboards, etc.Determine staff assignments; Communicate budget and schedule detailsEnsure project budgets and timelines are achievable; Escalate when variances occurTroubleshoot problems with other operations departmentsFollow standard operating procedures to ensure compliance with SSRS “Best Practices”Well-developed analytical, problem solving, and design skillsOrientation to process and detailExcellent communication skills, both verbal and writtenAbility to work autonomously and in a team environmentAbility to multi-task and prioritize tasks so the team meets deadlines in a fast paced, dynamic environmentAdvanced working knowledge of Confirmit data collection software platformAbility to communicate with external vendorsExperience and Educational Background 3+ years of working experience using Confirmit in the marketing research industry in a technical managerial capacity with a highly successful track recordEqual Opportunity Employer, including disabled and veterans.#J-18808-Ljbffr