Data Center Operations Technician - Amazon : Job Details

Are you ready to be a crucial part of a customer-focused company? As a member of our Data Center Operations team, you will support the functionality of some of the world's most powerful data centers. Our team is responsible for maintaining critical infrastructure systems, ensuring they are always prepared for any situation.

Amazon Web Services (AWS) has the most extensive cloud computing portfolio in the industry. As part of our engineering operations team, you'll collaborate with top professionals around the world to deploy the latest technologies and practices, adapting to an ever-evolving market. Join us in our commitment to learning and innovation as we strive to be industry leaders while also having fun!

• Conduct daily building inspections to monitor and document the status of electrical, mechanical, and fire/life safety systems, ensuring 24/7 reliability and availability.
• Oversee Building Management Systems (BMS) and Electrical Power Management Systems (EPMS).
• Assist in diagnosing facility and rack-level incidents while adhering to internal Service Level Agreements (SLA).
• Carry out rack installations and decommissioning tasks as stipulated by SLA.
• Execute preventive maintenance, troubleshooting, root cause analysis, and repairs on electrical and mechanical systems.
• Create technical documentation to support change management procedures.
• Manage work requests to resolution and complete projects from initiation to final execution.
• Collaborate with on-site contractors and vendors, ensuring compliance with established standards and regulations.
• Be prepared for varied work schedules, including shifts that may extend to 12 hours, and participate in on-call duties.
• Support operations across multiple sites as needed.

• Ability to work in physical conditions with required accommodations.
• Regularly lift/move items weighing up to 39 pounds and work with weights exceeding 40 pounds in a team setting.
• Execute tasks on ladders while maintaining balance.
• Engage in various physical activities including walking, reaching, stooping, climbing, and working overhead.
• Work in environments where ear protection is necessary.

This hands-on role focuses on preventative maintenance and troubleshooting, reporting to a Data Center Facility Manager. You will maintain and resolve issues with mission-critical equipment, such as diesel generators, electrical systems, cooling systems, fire safety systems, and building automation systems.

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of AWS's global infrastructure, ensuring continuous support for essential hardware in data centers. Our team values diversity, collaboration, safety, and innovation.

Amazon Web Services is the world's leading cloud platform, encouraging innovation, inclusivity, and career growth. We prioritize work-life balance and provide flexibility in our work culture.

• Technical training or a minimum of 2 years of experience in electrical, mechanical, HVAC, or fire systems within a mission-critical context or related industry.
• Experience using Microsoft Office products for at least 2 years.
• High school diploma or equivalent.

• 4+ years of experience in Data Center Engineering.
• An Associate's or Bachelor's Degree is preferred.

Amazon is an equal opportunity employer. The salary range for this position varies by location, from $68,300 to $152,700 annually, based on your experience and market factors. Applications remain open until filled.