Data Center Facility Manager - Amazon : Job Details

Data Center Facility Manager

Amazon

Job Location : Oregon,IL, USA

Posted on : 2025-08-16T01:12:54Z

Job Description :

Job ID: 2961535 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

Key job responsibilities
  • Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
  • Manage teams of 24x7 engineering technicians in all facets of their career.
  • Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
  • Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
  • Effectively and efficiently manage the operations budget and expenditures.
  • Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
    • BASIC QUALIFICATIONS
  • High school or equivalent diploma.
  • 3+ years experience in a management position with 5 or more direct reports.
  • 3+ years experience with root cause analysis and troubleshooting/problem solving.
  • 5+ years of relevant work experience in a data center or other critical environment with extensive knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 9+ years of Technical (Military/Trade School) training and/or experience.
  • 6+ years experience with Microsoft Excel, Word, Outlook and other basic administrative tools.
    • PREFERRED QUALIFICATIONS
  • Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline).
  • 5+ years experience in a management position with 5 or more direct reports and other managers.
  • 7+ years experience working in data centers with an emphasis on building and equipment operation.
  • An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU unit.
  • Strong verbal and written communication skills, technical writing or business justifications (white paper experience).

    • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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