Data Analyst - Insight Global : Job Details

NO C2C THIS IS A W2 POSITION

The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users.

Must Haves:

• A bachelor's degree from an accredited college or university, or equivalent experience, is required - degree in Computer Science, Business Analytics, Information Technology, Computer/Data Systems Management, or a related field is preferred
• Proficiency with Microsoft Office 365, Tableau, Snowflake, Business Intelligence (BI) tools, Grafana, Datadog, and SQL
• Ability to identify trends within data sets
• Technical expertise - IT background

Plusses:

• Restaurant Industry experience
• Degree in Computer Science, Business Analytics, Information Technology, Computer/Data Systems Management or related field is preferred
• Certifications and experience in Six Sigma and ITIL Fundamentals- IT Service Management are highly desired

Day to day:

As the Technology Support Analyst, you will be playing a crucial role in maintaining the overall digital heath of the brand restaurants. This role involves the effective and strategic monitoring of core order injection processes to identify and resolve issues that may cause restaurants to operate below optimal digital health standards. This individual will leverage the latest technology tools to develop and implement solutions that stabilize and enhance our digital ordering platforms. Also, requiring collaboration with third party aggregators to identify and act on opportunities of improvement. This person needs strong interpersonal skills and patience.