Data Analyst - Digital Banking / (onsite only) - Partners Bank : Job Details

Data AnalystDepartment: Operations Reports to: Digital Banking Manager Supervises: N/A Status: Full-Time / Exempt / On-Site Only Must already be authorized to work in the United States. Relocation is not provided. Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate. Summary for the Data Analyst:

• Responsible for creating and disseminating high-quality reporting for audits, compliance, and internal business lines.
• Build actionable reports using custom, sometimes unstructured, data requests by collecting, cleaning and interpreting data from various sources throughout the bank.
• Analyze digital banking trends, maintains critical reports and builds workflows to support operational efficiency and customer initiatives.

Job Requirements for the Data Analyst:

• Bachelor's degree in related field or equivalent experience and/or aptitude preferably within a financial institution.
• Minimum of 2 years of related work experience or equivalent.
• Experience translating complex business needs into data requirements.
• Experience analyzing complex business processes and business lines to determine the best way of distilling information into usable management reports.
• Deep familiarity with data modeling and data warehousing concepts.
• Knowledge of complex data extraction and database design techniques.
• Strong problem-solving skills to interpret complex information requests and synthesize complicated requirements from multiple sources.
• Preferred experience with Cognos Analytics report building.
• Strong attention to detail and commitment to data accuracy.
• Strong written and verbal communication skills.

Key Responsibilities for the Data Analyst:

• Identify and analyze business needs, develop reporting requirements and parameters that assist in driving business decisions.
• Translate business needs into concrete management reports that are accurate and timely and fulfill the required objectives.
• Work within large datasets to produce actionable management reports and validate data completeness/quality.
• Build and maintain automated or ad hoc reports and dashboards using various data systems for audits, internal controls, and business lines.
• Analyze customer behavior and usage patterns across digital banking platforms (online, mobile, debit card, ATM, etc.) to support user experience improvements and adoption strategies.
• Assist with presentation and analysis of information created with key stakeholders to develop comprehensive understanding of key metrics contained within reporting output.
• Create workflows to streamline and improve data collection.
• Provide data-driven recommendations for improved operational efficiency, customer experience, marketing effectiveness or other opportunities for improvement.
• Collaborate with business lines to ensure data integrity and alignment with business needs.
• Independently handle complex business requests with minimal supervision.

This Job Description for the Data Analyst describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract. Our generous benefits are listed on our website: Partners.Bank/about/careers/