DARE Pool Server (Horseshoe Bossier) Part-Time - Caesars Entertainment Corporation : Job Details

JOB SUMMARYCreates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.GENERAL REQUIREMENTS:* Must be at least 21 years of age.* High school diploma or GED required.* Skilled in basic math in order to count money and present change correctly.* Knowledge of guest charge procedures.* Must possess excellent customer service and communication skills.* Able to work at a fast pace in mentally and physically stressful situations.* Knowledgeable of or able to learn tray service, cocktail ingredients.* Available to work required schedule which may include nights, weekends, holidays and overtime.* Must be able to read, write, speak and understand English.Essential Job Functions:* Ensures player satisfaction at all times.* Provides personalized service and uses guest name.* Resolves service problems according to Service Recovery guidelines.* Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos.* Actively promotes casino events and programs.* Works closely with Caesars Rewards to promote new card sign ups and relay benefits.* Provides fast, friendly, professional beverage service to casino guests.* Supplements tray with extra product to provide immediate or interim guest satisfaction.* Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines.* Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time.* Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests.* Handles money according to departmental procedure.* Maintains a general knowledge of alcohol by brand and cocktails by ingredients.* Ability to work well with others, including but not limited to, servers, bartenders, bar backs, supervisors, and managers.* Maintains a clean and stocked workstation.* Clears empty glasses from workstation/area.* Services guests according to the company standard sequence of service.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL:* Able to respond to visual and auditory cues.* Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.).* Able to walk at least 2 miles during shift.* Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hours.WORK ENVIRONMENT:* Able to work in areas containing secondhand smoke, high noise levels and bright lights.* Able to work at a fast pace in often crowded/noisy environment.CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.