Customer Svc Coord - First Shift (M-F) - CBRE Group : Job Details

Customer Svc Coord - First Shift (M-F) Job ID 229292 Posted 14-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service, Engineering/ Maintenance Location(s) Greenville - Texas - United States of America - - JOB SUMMARY - - The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints. - - ESSENTIAL DUTIES AND RESPONSIBILITIES - - Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues. Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment. Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction. Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information. Contacts cus...Customer Service, Shift, Retail, Property Management, Customer