Customer Support Specialist - Uline : Job Details

Customer Support SpecialistPay from $24 to $28 per hour with significant growth and earning potential!Texas Branch2600 Rental Car Drive, DFW Airport, TX 75261Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available.Why Customer Service at Uline?* Learn: In-depth training helps you sharpen communication and problem-solving skills.* Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.* Connect: Build strong relationships in our collaborative in-person setting with regular team events.Position Responsibilities* Process customer orders, make product recommendations and handle account inquiries using world-class technology.* Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.* Build business relationships with customers over phone, email and chat.* Understand customer needs and recommend Uline's best solutions.* Help customers navigate Uline's website and online ordering.Minimum Requirements* High school diploma or equivalent. Bachelor's degree preferred.* Excellent problem-solving, listening and communication skills.* Prior customer service experience is a plus , but if you are eager to learn, we will train you!Benefits* Complete health insurance coverage and 401(k) with 6% employer match that starts day one !* Multiple bonus programs.* Paid holidays and generous paid time off.* Tuition Assistance Program that covers professional continuing education.Employee Perks* Best-in-class, clean, modern facilities.* First-class fitness center and beautifully maintained walking paths.About UlineUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.Uline is a drug-free workplace . All positions are on-site.EEO/AA Employer/Vet/Disabled#LI-JM3#LI-TX001(#IN-TXCS)