Customer Support Specialist - Abbott Laboratories : Job Details

The Opportunity Our Customer Support Specialist embraces the vision of becoming the leading diagnostic service provider by achieving customer loyalty and economic profitability through passion; partnership and performance. Efficiently provide technical support solutions including installation; corrective; pre-emptive and proactive maintenance. Go above and beyond to respond to customer needs by partnering with sales; marketing and other functional areas while adhering to current compliance guidelines. Located: East side Saint Louis. Responsibilities:Responsible for providing on-site support to Abbott Diagnostic Division customers, support field personal and District business objective and goals. Provide direction and mentoring to other Field Service Reps. Troubleshooting and resolving complaints reported by customers on a minimum of eight increasingly complex instruments as detailed in the FS Business Process database. Understand and follow Quality System by accurate and timely documen...Support Specialist, Support, Technical Support, Specialist, Customer, Project Management, Healthcare, Business Services