Customer Support Specialist - Vaco : Job Details

Customer Support Specialist - Temp to Hire!

Looking for a role where you can solve problems, work with a great team, and build a career, not just a job? We're hiring a Customer Support Specialist to join a growing team in a growingindustry!

In this role, you'll be the go-to person for keeping things moving, interfacing with customers and vendors, prepping quotes, coordinating schedules, and making sure projects get done smoothly. You'll work closely with drivers, project managers, and field crews to ensure everything is in place, on time, and on point.

Why You'll Love This Job:

• You enjoy variety and don't mind juggling tasks throughout the day.

• You're a natural communicator, clear on the phone, professional over email.

• You like digging into new information and learning complex things quickly.

• You thrive in a team setting but know how to work independently too.

• You stay calm under pressure and don't shy away from a challenge.

• You actually like solving problems (weird, we know).

What You'll Bring:

• 2+ years of professional experience in a business or customer-facing role

• Strong written and verbal communication skills

• Great attention to detail and follow-through

• Confidence using technology and navigating multiple systems at once

• A curious mindset, you're the kind of person who looks things up and figures them out

• Bonus: college degree or equivalent experience in business, communications, or logistics

What's In It For You:

• Hourly pay starting at $23-$28, based on your experience

• Monday-Friday schedule-your weekends are yours

• Health, dental, and vision insurance

• 401k plan + Employee Stock Ownership (you're part of the bigger picture here)

• Paid time off including sick days, holidays, and vacation

• Supportive leadership and a team that actually helps each other

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ( we, our, or Vaco by Highspring ) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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