Customer Support Representative - Lakeshore Talent : Job Details

Customer Service Representative

Pay Rate: $21/hour

Location: Denver, CO (On-site | Baker Neighborhood)

Contract Length: 4 months

Contract-to-Hire: Yes, this position is intended to convert to a permanent role

Start Date: ASAP

Parking: Onsite parking available

Schedule:

• Monday–Thursday: 7:00 AM – 4:00 PM
• Friday: 7:00 AM – 3:30 PM
• Rotating early shift (6:30 AM – 3:30 PM) approximately once per month

Overview:

Lakeshore Talent is seeking a Customer Service Representative to join a small, close-knit team in a fast-paced office environment. This role is ideal for someone who enjoys multitasking, thrives under pressure, and brings a positive, team-oriented attitude. The position offers the opportunity to transition into a permanent role with a growing organization.

Key Responsibilities:

• Greet and assist customers in-person at the front desk
• Monitor and respond to a high-volume shared email inbox
• Provide timely and professional communication via phone and email
• Support administrative tasks as needed, including assisting with basic AP/AR functions
• Collaborate with a tight-knit team to support transportation and dispatch operations
• Adapt quickly to shifting priorities and customer needs

Qualifications:

• Strong written and verbal communication skills
• Ability to multitask and pivot in a fast-paced setting
• Highly organized and detail-oriented
• Professional demeanor with strong customer service instincts
• Team player with a willingness to pitch in wherever needed
• Reliable attendance and ability to maintain focus on the job (limited personal phone use during work hours is expected)

Additional Info:

• You will work closely with a team of 4, reporting to the Transportation Manager and Customer Service Manager
• Onsite training will be provided; strong internal training resources in place
• Background check and drug screening (excluding THC) required prior to start
• In-person interviews will be conducted

Work Culture & Perks:

• Small, family-like team culture with strong employee loyalty
• Leadership is generous with surprise recognition gifts
• Snacks and drinks provided in the office
• Part of a larger national organization, offering long-term growth potential

If you are dependable, detail-oriented, and thrive in a collaborative and fast-moving environment, we encourage you to apply today!