Customer Support Representative (Hybrid) - Veterans Staffing : Job Details

Customer Support Representative

For those who want to keep growing, learning, and evolving. We at Kelly hear you, and we're here for you! We're seeking a Customer Support Representative to work at a premier chemical manufacturing company, in Houston, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Salary/Pay Rate/Compensation: $36/hour. This is a hybrid position: Mon/Fri work-from-home except when business needs dictate in-office work (in-person meetings); Tues/Wed/Thurs in-office.

Why You Should Apply To Be A Customer Support Representative

Join a leading global company in the chemical industry with a strong commitment to quality and customer service. Enjoy a collaborative work environment that encourages continuous improvement and professional development. Gain exposure to a variety of functions across the business, enhancing your skill set and career growth. Benefit from a competitive pay rate and the opportunity to work with high-profile accounts across North America.

What's A Typical Day As A Customer Support Representative? You'll Be:

Interacting with customers in a helpful and friendly manner, developing and maintaining relationships for high-profile accounts in North America, including Canada and Mexico. Communicating with various functions across the business, including Marketing, Sales, and Logistics, to ensure seamless service delivery. Managing customer orders throughout the entire fulfillment process, including expediting, returns, back-order monitoring, and resolving any issues impacting customer satisfaction.

This Job Might Be An Outstanding Fit If You:

Have 2-5 years of customer care experience, with a preference for candidates from the chemical or manufacturing industry. Recent college graduates will also be considered. Possess SAP transactional experience and proficiency in Microsoft Office tools. Hold a degree in Supply Chain, Business Management, or Logistics, or have relevant work experience in customer care or supply chain.

What Happens Next

Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.