Customer Support Manager - Motorola Solutions : Job Details

Employer Industry: Telecommunications and Public Safety Solutions

Why consider this job opportunity

• Salary up to $110,000 USD
• Incentive bonus plans available
• Comprehensive benefits including medical, dental, and vision coverage
• Generous paid time off and 10 paid holidays
• Opportunities for career advancement and growth within the organization
• Collaborative and dynamic work environment focused on impactful projects

What to Expect (Job Responsibilities)

• Analyze business performance and operational data to provide actionable recommendations
• Manage issue resolution and accountability across various disciplines
• Develop business models and conduct market analysis for new service opportunities
• Assist in preparing and analyzing reports for management and executive meetings
• Foster customer relationships and enhance the assigned service portfolio

What is Required (Qualifications)

• Bachelor's Degree, preferably in finance or business
• Minimum of 4 years of experience in sales, customer service, or project management
• Proficiency in revenue and cost analysis, market sizing, and financial modeling
• Strong interpersonal, verbal, and written communication skills
• Experience in creating executive management presentations

How to Stand Out (Preferred Qualifications)

• Knowledge of the employer's service portfolio
• Experience working in an analytical environment requiring quantitative analytics
• Ability to handle data validation and make recommendations with incomplete information
• Familiarity with operational strategy formulation and business case development

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