Customer Support Concierge - Serenity Mental Health Centers : Job Details

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Who We Are

TMS Support Concierge No Healthcare Experience Required Were top-tier concierge medicine obsessed with giving our patients the best care in the game. Were looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and well train you on the rest.

Who We Are TMS Support Concierge No Healthcare Experience Required Were top-tier concierge medicine obsessed with giving our patients the best care in the game. Were looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and well train you on the rest. Whats the job? Youll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patients provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. Its all about driving real results and better patient outcomes. What Youll Do

• Operate the TMS machine like a boss, following clinical protocols.
• Chat with patients, keep their spirits up.
• Stay sharp and professional in our upscale office.
• Learn how to engage them in activities that heal their brain.
• Team up with our squad to make sure patients are thriving.

What You Need:

• 2+ years in a legit customer service environment. (Full time experience is required)
• Mad interpersonal skillswarm, calm, and always professional.
• Gotta stay steady and focused, even on tough days.
• 100% committed to patient privacy and keeping things confidential.
• No political activism or anything that could mess with our neutral patient vibe.
• Ready to ace a background check and bring strong references.

Who We Want: People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. Youre here to make a difference, not drama. Who We Dont Want No shade, but if youve got unprofessional experience, personal struggles that could affect patient care, or youre not in it for the long haul, this isnt your spot. As a team we put patients first! Why Youll Love It

• Come embrace the vibes of a cutting-edge office with a tight-knit team.
• Grow your skills in a place thats all about excellence.
• Help patients see real progress with game-changing treatment.

How to Slide In: Drop your resume and a quick note about why youre a fit along with it, or email [email protected]. Only the real ones will get a callback. Were All About Fairness Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law. Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If thats not you, keep it moving. Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Mental Health Care

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