Customer Supply & Logistics Manager - ABR Employment Services : Job Details

Customer Supply & Logistics Manager Location: Central Wisconsin Area Pay: Based on experience Schedule: Full-time | On-site | Day Shift ABR Employment Services is hiring on behalf of a well-established food manufacturer for a Customer Supply & Logistics Manager. This role is a key contributor to ensuring exceptional customer satisfaction by managing end-to-end supply chain processes, from order fulfillment to logistics execution. We're looking for a detail-oriented and solutions-driven professional to lead the interface between customer demand, production planning, and logistics. This is a great opportunity to join a growing organization where your leadership and expertise will directly impact performance, service, and efficiency. Key Responsibilities:

• Oversee forecasting, order fulfillment, allocation execution, and customer program management.
• Serve as the main contact for customers regarding delivery schedules, product availability, and supply chain-related inquiries.
• Collaborate with planning, sales, and production teams to align inventory with demand while minimizing waste and ensuring on-time delivery.
• Monitor and improve logistics KPIs including OTIF (On-Time In-Full), order cycle time, and logistics cost per unit.
• Utilize ERP systems (including QT9) for job creation, production reporting, and BOM maintenance.
• Ensure compliance with food safety, HACCP, FDA, BRC, and SQF standards.
• Drive supply chain digitalization and automation efforts for continuous improvement.

What You Bring:

• Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field.
• 5+ years of experience in supply chain or logistics management, preferably in a food manufacturing environment.
• Strong understanding of ERP and logistics platforms; proficiency in QT9 is a plus.
• Demonstrated ability to thrive in a fast-paced, cross-functional setting.
• Deep knowledge of inventory control, production planning, and customer service metrics.
• Strong Excel and data analysis skills.

Key Competencies:

• OTIF performance
• Inventory accuracy and control
• Logistics cost efficiency
• Customer-focused communication
• High attention to detail and analytical thinking

If you're passionate about delivering operational excellence and leading logistics and supply chain functions that make a real impact, we'd love to hear from you. Apply now to take the next step in your career with ABR Employment Services!