Customer Supply Chain Manager CVS - Haleon : Job Details

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Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.About The RoleThe Customer Supply Chain Manager, CVS is directly responsible for building strategic & operational partnerships with key customer associates at all levels, to effectively manage the Haleon internal forecasting process, customer collaboration & planning, inventory & replenishment management and all logistical activities to, from and through to the customer.Role Responsibilities

• Manage the monthly forecast lock process with the CVS teams, reporting variations or insights as they occur to both commercial and supply chain partners.
• Own the end-to-end supply chain interface and build senior relationships and contacts with customers across the Haleon portfolio.
• Manage a desk or desks as designated/agreed with the Team Lead of Customer Supply Chain.
• Lead the customer in thinking and understanding the current customer supply chain strategy and business model through collaborative integration to determine opportunities and solutions.
• Manage the logistics execution for turn business, promotions, displays, new items in collaboration with the display teams, demand planning, distribution, and transportation.
• Lead the team in implementing agreed strategies that ensure consistent execution of supply chain, logistics, forecasting, replenishment, and inventory strategies across the total customer supply chain.
• Champion the Haleon supply chain to deliver customer scorecard and critical customer KPI results via vendor agreements gained at annual top-to-top meetings or through publication.
• Produce and publish KPI reporting in agreement with the Director of Customer Supply Chain, including OTIF, fill rate, on-time performance, inventory metrics, in-stocks, days forward coverage, weekly sales vs. forecast performance, and customer fines and penalties within the P&L.
• Communicate all customer supply chain initiatives to Haleon leadership teams and drive improvements, efficiencies, and opportunities that benefit both Haleon and the customer supply chain.
• Support and facilitate personnel development of direct/indirect reports to meet career aspirations, including coaching, PDP discussions, and talent reviews, building commercial acumen to ensure ongoing value creation for Haleon.

Why you?Basic Qualifications:

• Bachelor's degree in Business.
• 5+ years of Customer Supply Chain or Logistics experience.
• Experience with supply chain processes that include order management, outbound warehouse activities, freight movement and customer receiving practices.
• Experience in replenishment, forecasting and inventory management concepts, direct experience preferred.
• Strong analytical skills (trend analysis, cost benefit analysis).
• Knowledge of budget and expense control and general accounting principles.
• Proficient use of Order Processing and Replenishment systems and reporting.
• Effective verbal and written communication skills, including presentation skills.
• Some travel required.

Preferred Qualifications:

• MBA
• APICS Certification, Black or Green Belt, Lean Sigma Certification.
• Knowledge of enterprise resource planning systems.
• Sense of urgency, flexibility and accountability.
• Enterprise thinker (end-to-end supply orientation, cross-functional team spirit, sharing of good practices within the network).
• Proven planning and organizational skills.

Location: Lincoln, RI.Candidates must be able to work a hybrid work schedule of 3 days a week in the office.This job posting closes on: August 15th, 2025Please save a copy of the job description, as this may be helpful to refer to once the advert closes.Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. The salary range for this role is: $98,431 - $135,220 plus a 12% bonus.Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.Accommodation RequestsIf you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [email protected]. Please include the following in your email:

• Use subject line: ‘Haleon Careers: Job Accommodation Request'
• Your Name and contact information
• Requisition ID and Job Title you are interested in
• Location of Requisition (city/state or province/country)
• Description of specific accommodation you are requesting
• Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesConsumer Services

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