Customer Solutions Professional - Veritiv Corporation : Job Details

\u 25 CF Serve as the primary responder for customer inquiries and grievances.\u 25 CF Address and rectify issues related to pricing, billing, credits, payments, and shipping.\u 25 CF Navigate company systems and processes adeptly to independently resolve concerns.\u 25 CF Offer proactive and efficient service to all customers, ensuring high satisfaction.\u 25 CF Enhance customer retention by anticipating and meeting their evolving needs.\u 25 CF Maintain strict adherence to order entry protocols.\u 25 CF Build and nurture relationships across the organization to include Sales, Supply Chain, Operations, Finance and more.\u 25 CF Keep customer account details current within Salesforce.\u 25 CF Contribute to training and development of new hires through job shadowing.\u 25 CF Other related duties and responsibilities as required or assigned. Additional Responsibilities & Qualifications:\u 25 CF Demonstrate the ability to strategically plan, organize, and prioritize tasks with minimal ove...Solutions, Customer, Solution, Professional, Operations, Salesforce, Technology