Customer Services Spec (CON) - At&t : Job Details

Our Customer Services Specialist (CON) starts off earning between $12.81 to $27.79 per hour. With our amazing wage opportunities, our average starting earnings begin at $57,798 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

General duties:

A Customer Services Specialist (CON) performs work associated with splicing and maintaining outside plant facilities and equipment. May perform all duties of the Communication Technician - Construction Function. Duties may also include but are not limited to the following:

• Installs, connects, maintains, rearranges and dismantles aerial, buried, building or underground telephone plants and associated wiring and cable, including poles.
• Works with light and heavy duty electrical and hydraulic equipment, and with numerous hand tools in the installation and maintenance of outside plant facilities.
• Reads and interprets standard practices and engineering work prints and makes up daily time and material reports.
• Works with hot metals, torches, small hand tools, blowers, pumps, compressors, hydraulic aerial lifts, or other mechanical equipment, various test equipment and measuring devices in connection with maintaining communications facilities.
• Prepares newly installed cables and conductors for splicing by removing outer sheath and filling compound from buried type cable.
• Identifies conductors in adjoining cable sections, according to diagrams and specifications, color code and/or by means of test set.
• Performs some repair and maintenance functions on outside plant cable facilities.
• Reviews and analyzes complex schematic drawings to determine the work to be done and assure the proper sequencing of tasks.
• Splices wires in multiple conductor cables in aerial, underground, buried, submarine and building applications.
• Makes necessary tests for hazardous atmosphere before entering manhole and continues tests while working in manhole.
• Positions AT&T as the premier provider of choice.
• Performs all other duties comparable to the above as assigned.
• Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.

Our Customer Services Specialist (CON) technicians must have the following:

• Valid state driver's license
• Non-negligent driving record
• Meet 275 lbs. weight limit due to safety restrictions
• Ability to pass a Department of Transportation Physical
• Ability to perceive differences in wire and cable colors
• Ability to lift and move up to 100lbs
• Qualify on pre-employment screening:
• Technical/Mechanical Test III (TMT III)
• Test study guides can be found here

Ready to take your career on the road to success? Apply today!

Weekly Hours: 40

Time Type: Temporary (Fixed Term)

Location: Toledo, Ohio

With our amazing wage opportunities, our average starting earnings per week begin at $0.

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.