Customer Services Spec (CON) - At&t : Job Details

Customer Services Spec (CON)

At&t

Job Location : Toledo,OH, USA

Posted on : 2025-08-05T08:23:38Z

Job Description :

Job Description:

Our Customer Services Specialist (CON) start off earning between $12.81 to $ 27.79 per hour. With our amazing wage opportunities, our average starting earnings begin at $57,798 per year . Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.

  • Sick leave

  • Paid Parental Leave

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

GENERAL DUTIES

A Customer Services Specialist (CON) performs work associated with splicing and maintaining outside plant facilities and equipment. May perform all duties of the Communication Technician - Construction Function. Duties may also include but are not limited to the following:

  • Installs, connects, maintains, rearranges and dismantles aerial, buried, building or underground

    • telephone plants and associated wiring and cable, including poles.

  • Works with light and heavy duty electrical and hydraulic equipment, and

    • with numerous hand tools in the installation and maintenance of outside plant

    facilities.

  • Reads and interprets standard practices and engineering work prints and

    • makes up daily time and material reports.

  • Works with hot metals, torches, small hand tools, blowers, pumps, compressors,

    • hydraulic aerial lifts, or other mechanical equipment, various test equipment and

    measuring devices in connection with maintaining communications facilities.

  • Prepares newly installed cables and conductors for splicing by removing outer

    • sheath and filling compound from buried type cable.

  • Identifies conductors in adjoining cable sections, according to diagrams and

    • specifications, color code and/or by means of test set.

  • Performs some repair and maintenance functions on outside plant cable facilities.

  • Reviews and analyzes complex schematic drawings to determine the work to be

    • done and assure the proper sequencing of tasks.

  • Splices wires in multiple conductor cables in aerial, underground, buried, submarine

    • and building applications.

  • Makes necessary tests for hazardous atmosphere before entering manhole and

    • continues tests while working in manhole.

  • Positions AT&T as the premier provider of choice.

  • Performs all other duties comparable to the above as assigned.

  • Uses and/or wears appropriate safety equipment and follows established safety

    • practices and procedures.

    Our Customer Services Specialist (CON) technicians must have the following:

    • Valid state driver's license

    • Non-negligent driving record

    • Meet 275 lbs. weight limit due to safety restrictions

    • Ability to pass a Department of Transportation Physical

    • Ability to perceive differences in wire and cable colors

    • Ability to lift and move up to 100lbs

    • Qualify on pre-employment screening:

    Technical/Mechanical Test III (TMT III) (

    Test study guides can be found here

    Ready to take your career on the road to success? Apply today!

    #connectourcustomers

    Weekly Hours:

    40

    Time Type:

    Temporary (Fixed Term)

    Location:

    Toledo, Ohio

    With our amazing wage opportunities, our average starting earnings per week begin at

    $0

    It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

    AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

    We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

    Apply Now!
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