Customer Service Specialist, Revenue Cycle - Summa Health : Job Details

Reviews, researches, and resolves telephone and written communication inquiries regarding third party and private-pay patient accounts. Performs financial counseling and initiates payment plans for private-pay claims. Provides Care Assurance/ Charity patient application assistance. Minimum Education: a. High school level course work in English grammar, composition, and basic mathematics Minimum Work Experience: a. Three (3) years experience in healthcare billing and/or follow-up or hospital customer service which has provided comprehensive knowledge of healthcare billing and/or follow-up, insurance payment procedures and processing, and basic telephone etiquette. Required Skills and Knowledge: a. Light typingb. Ability to effectively communicate verbally and in writing with those contacted in the course of workc. Ability to establish productive working relationships with those contacted in the course of workd. Ability to make good decisions and think independentlye. Ability to work pro...Customer Service Specialist, Customer Service, Revenue, Specialist, Healthcare, Cycle, Retail