Customer Service Specialist / Pet Services Receptionist - Magic : Job Details

of **North Yarmouth, ME** is actively searching for an energetic and helpful **part-time or full-time Customer Service Specialist / Pet Services Receptionist**This is a part-time or full-time entry-level position with **competitive pay** of **$12.75/hour**. We are also happy to offer **fantasticbenefits** such as **paid time off (PTO) to everyone regardless of whether they are full-time or part-time, an employee discount on all of our services, and opportunities for advancement**. This is an **entry-level position** with the potential to move up to all the other positions in our company. If this sounds like the right entry-level position to get you moving in your career, don't wait another minute, **apply today**!**Magic of Paws LLC**

**ABOUT MAGIC OF PAWS LLC**

We are a pet service company that provides boarding, daycare, dog training, dog walks, grooming, and pet sitting. Our priority is always the pets and their welfare. We are determined to provide a fully enriching experience every time we take care of an animal. We also do our best to be environmentally friendly from using natural cleaners to compostable poop bags. Our owner is committed to taking the best care of both human and animal clients.

We also invest in the **continuing education** of our employees. A well-trained and well-informed team is integral to providing our clients with the best service. We prefer to **promote from within** and our valued team enjoys **competitive pay** and a **positive work culture**.

**A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST / PET SERVICES RECEPTIONIST**

In this essential customer service role, you work hard as a Pet Services Receptionist to warmly greet and care for those you come into contact with both in store and over the phone. You are the contact person when people come in with their furry friends, so you are mindful of keeping a smile on your face and friendly disposition. You greet all customers and their pets when they arrive, making a point to remember their names when checking in animals and taking reservations. You help ensure that our retail products are stocked, and invoices, payments, and enrollments are processed. Finally, you take pride in keeping the reception and retail area clean and maintained and there are always a variety of administrative tasks that you can assist with.

In addition to taking care of much of the administrative work, you are diligent to help make guests feel comfortable and at ease when leaving their pets in our care. When giving tours of our facilities, you use your robust knowledge to answer any questions regarding our services, policies, and procedures. Knowing our company's standards and dedication to quality care, you openly share how we are committed to providing exceptional pet care to promote overall wellness. When appropriate, you offer and sell our additional services and products that will benefit our clients' dogs. You are mindful to show your appreciation and gratitude to all clients, and thank them for their business and desire to serve them again!

Given the nature of your role, you are diplomatic and empathetic when dissatisfied customers have a conflict and are seeking resolution. Knowing that they are acting out of love for their fur babies, you make a point to be empathetic, keeping your cool, and make every effort to resolve the issue. You genuinely enjoy coming to work each day, and look forward to helping clients find the right services and resources for their pets. You are happy to be a part of a great team, and look forward to what the future brings for your career with us as a Customer Service Specialist / Pet Services Receptionist!

**QUALIFICATIONS**

* At least one year of customer service and administrative experience

* Good leadership skills

* Exceptional customer service skills

* A genuine love for animals

**WORK SCHEDULE**

The work schedule for this entry-level administrative position is **incredibly flexible**. We are **open 7 days a week from 6:00 AM - 9:00 PM**, so we are happy to work around someone's needs and can accommodate both full-time and part-time schedules.

If you think you've got what it takes to join our pet services team as a superb Customer Service Specialist / Pet Services Receptionist, fill out our **initial 3-minute mobile-friendly application**. We look forward to meeting you!

Location: 04097

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