Customer Service Specialist - Accesssupports : Job Details

**Description**

**Location: Middletown, NY**

**Hours: M-T 8:15-5:30 F-8AM-1P**

Job Description :

In this role you will:

-Be customer focused, able to multi-task in a high volume community counseling center

-Registering new clients for services, verifying insurance information and scheduling appointments -Answering phones, directing calls and taking messages

-Scanning to electronic healthcare record, copying, filing, and archiving charts

-Perform other duties as assigned

Qualifications:

The ideal candidate will:

-Have a minimum 1 year in a clerical support role

-Have computer skills and experience working with electronic health records

-Possess excellent communication, customer service, and organizational skills

-Bilingual English and Spanish speaking a plus

Access offers a comprehensive benefits package including medical, dental and vision coverage; an array of voluntary benefits (term life, whole life, identity theft protection and pet insurance); Healthcare and Daycare Flexible Spending Accounts; employer paid Short Term Disability, LTD and AD&D; a matching 403(b) retirement plan, generous paid time off, paid holidays, accelerated holiday pay and tuition assistance.

ALL POSITIONS ARE SUBJECT TO A CRIMINAL BACKGROUND, FINGERPRINTING AND MOTOR VEHICLE REPORT CHECK.

The Agency is a smoke free workplace and offers smoke free campuses for our employees, visitors, clients, and interns.

EEO/AAE/M/F/D/V