Customer Service Representative - Remote / Telecommute - Cynet Systems : Job Details
Customer Service Representative - Remote / Telecommute
Cynet SystemsJob Location : all cities,AK, USA
Posted on :
2025-10-09T07:08:33Z
Job Description :
Job Description: Pay Range: $18.04hr - $21.04hr Responsibilities:
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- Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
- Ability to work independently and manage one s time.
- Ability to accurately document and record customer/client information.
- Previous experience with computer applications, such as Microsoft Word and PowerPoint.
- High school diploma or GED preferred.
- 2-4 years of customer service related experience required.
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