Customer Service Representative (REMOTE) - Stryker Corporation : Job Details

Work Flexibility: Remote. Schedule: Monday-Friday, 11 am-7:30 pm EST - Overtime required as needed What You Will Do As a Stryker Customer Service Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. Provide phone and E-Mail-Support for inquiries from sales and healthcare professionals Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders Understand, interpret, and explain detailed information of processes and procedures Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required Demonstrate flexibility in responding to new and rapidly changing situ...Customer Service Representative, Customer Service, Sales Representative, Remote, Representative, Manufacturing, Retail