Customer Service Representative PT Weekends - Club Car Wash : Job Details

COMPANY PROFILE Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 200+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there is boundless opportunities for career-minded talent who strives to provide exceptional service and excellent car wash quality for all our customers. Have fun working in a professional, indoor/outdoor work environment. Are you ready to #JoinTheClub ? As A Call Center Representative You Will:

• Provides professional customer service, and satisfactorily answers to customers queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Calls clients and customers to inform them about the company's new products, services and policies
• Researching required information using available resources
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company's customer management policies
• Assisting in the sale of customer memberships
• Must have the ability to multitask
• Must have good communication skills
• Must be willing to have flexible scheduling, nights and weekends availability

Benefitting You:

• Career advancement opportunities - A job that grows with you, we promote great team members
• On-site & continual training and development
• Competitive compensation
• Paid Time Off beginning from the day you start
• Comprehensive benefits package including medical, dental and vision for full-time employees
• Plan for your future with 401K contribution options

We are looking for friendly, enthusiastic people who enjoy serving customers - we will teach you everything else you need to know. Club Car Wash is an equal opportunity employer. All positions are contingent on passing a pre-employment drug screening and background check. #CCW1