Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. Customer Service Representative (Phone-Based)Location: Onsite in Chula Vista, CA Pay Rate: $16.50/hour Job Type: Full-Time, Temp-to-Hire About the Role A well-established company in the nutritional products sector is seeking two reliable and professional Customer Service Representatives to join their inbound call center team. This is an onsite position based in Chula Vista, with potential for remote work following successful completion of the initial training and evaluation period. Responsibilities
- Answer 30-50 inbound customer calls daily in a professional and courteous manner
- Process new product orders and manage updates to monthly autoship subscriptions
- Provide accurate information in response to customer questions regarding products and services
- Maintain detailed and accurate customer records using internal systems
- Deliver consistent, patient, and clear communication, primarily to an older demographic
Qualifications
- Minimum 2 years of customer service experience in any industry
- Strong phone communication skills and comfort handling high call volume
- Excellent attention to detail and organizational skills
- Ability to learn and navigate new software systems efficiently
- Dependable with reliable transportation for onsite attendance
- Spanish proficiency is a plus, but not required
Additional Information
- This is a temp-to-hire opportunity with room for growth
- All work will initially be performed onsite at the Chula Vista location
- Training and support are provided
Benefits: Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge's temporary employees.From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable. Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants. Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. #IPRO