Customer Service Representative - Soni Resources : Job Details

A manufacturing/distribution company near Highland Park, NJ, is growing and on the search for a Customer Service Rep/Order Processor to join their team. The company promotes a great work atmosphere, internal culture and fast paced environment. Requirements:

• Serve as the primary point of contact for incoming calls and emails from customers, vendors, and the sales team.
• Process and manage sales and blank orders, ensuring accuracy and timely execution.
• Create and manage purchase orders (POs), maintaining up-to-date records.
• Perform data entry and manage inventory to ensure product availability and accurate stock levels.
• Handle sales invoicing and coordinate shipment routing.
• Manage the coordination and distribution of product samples.
• Complete various administrative tasks as assigned, supporting overall office operations.
• Work collaboratively with other Customer Service Representatives (CSRs) to share workloads and ensure seamless operations.

Qualifications:

• Prior order processing experience required
• Associates Degree
• Strong communication both written and verbal
• Microsoft Outlook
• Sage X3 experience is a large plus
• Manufacturing or distribution industry experience is a large plus

Compensation: $22 to $25 an hour Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.