Customer Service Representative - LHH : Job Details

Customer Service Representative | Aerospace Industry

We're looking for a Customer Service Representative to join a leading aerospace company supporting OEM and repair sales. If you have 3–5 years of experience in customer service—especially in MRO/Aftermarket environments—this full-time role offers a dynamic opportunity to work cross-functionally and grow professionally.

What You'll Do:

• Act as the primary liaison between assigned customers and internal teams (Sales, Engineering, Materials, Operations, Finance)
• Review and process purchase orders, enter and maintain orders, and manage customer websites
• Resolve customer issues, expedite orders, and maintain positive relationships
• Understand and support repair operations and workflows
• Review contracts, specifications, shipping instructions, and customer documentation
• Maintain organized files for quotes, orders, and contracts
• Collaborate with the sales team to clarify information and research needs
• Provide internal support when sales team members are traveling
• Perform other duties as assigned by management

What You Bring:

• High school diploma required; college coursework preferred
• 3–5 years of customer service experience in OEM or MRO/Aftermarket
• Prior experience with contracts is a plus
• Strong communication, presentation, and interpersonal skills
• Excellent attention to detail and organizational skills
• Ability to multitask, prioritize, and manage high transaction volumes
• Proficiency in Word and Excel; PowerPoint and Hyperion Enterprise are a plus
• Ability to handle confidential information professionally
• Flexibility with work hours and willingness to work overtime
• Aerospace industry experience is a plus
• Must be fluent in English (spoken and written)

Location: Holbrook, NY - Onsite

Pay: $25–$30/hr.

If you have an interest in the Onsite – Customer Service Representative, please apply now!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance