Customer Service Representative - Pico Propane : Job Details

Job DetailsLevel Experienced Job Location Center McAdams - Center, TX Position Type Full Time Education Level High School Job SummaryWho We Are Midstream Transportation is a family-owned business serving oil refineries and retail propane distributors in the Southwest. We specialize in providing exceptional transportation and commercial flare services. We are committed to the economical transport of bulk commodities including propane, isobutane, butane, Y-grade, propane propylene mix, natural gasoline, crude oil, petroleum Spirits, and any other LPG mix. Why Join Us? We're committed to supporting our team members with benefits that match our values of safety, service, and stability. Here's what you can expect:

• Competitive hourly wage
• 401(k) with 6% company match
• Health, dental, and vision insurance
• AD&D insurance
• Paid time off
• Monday-Friday schedule - home every night
• Referral bonus program

Job Summary: Midstream Transportation in Center, TX is seeking a detail-oriented and proactive LPG Freight Biller & Customer Service Representative to join our team. This role is critical in ensuring timely and accurate billing of LPG freight invoices, resolving customer inquiries, and maintaining clear communication with drivers and our internal team. The ideal candidate is highly organized, comfortable with multi-tasking, and has strong communication skills in a fast-paced logistics environment. Duties/Responsibilities:

• Process and submit invoices for LPG freight loads delivered by drivers
• Transfer invoiced orders to driver settlements
• Generate and send daily/weekly customer reports
• Follow up on past due customer invoices and assist with collections
• Communicate with customers regarding load-related questions or clarifications
• Reach out to drivers for missing or incorrect paperwork
• Coordinate with internal departments to resolve billing issues or questions
• Ensure accuracy and completeness of billing information and documentation
• Performs other related duties as assigned

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position. QualificationsSkills/Abilities:

• Excellent verbal and written communications skills
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and priorities independently
• Proficient with computer skills and the ability to learn and use current and new software
• Must be proficient with the current Microsoft Office Suite and the ability to learn and utilize different software

Education and Experience:

• High school diploma or equivalent (required)
• 1+ years experience in transportation or logistics industry a plus
• Prior billing, invoicing, or administrative experience preferred
• Experience in the oil and propane industry (preferred)

Physical, Mental, and Behavioral Requirements: The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.

• Prolonged periods sitting at a desk, using a phone, and working on a computer
• Must be able to lift up to 20 pounds as needed in order to safely assist with duties around the plant
• Must pass pre-employment screening and background check

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are essential is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) ###-####. Meritum Energy is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.