Customer Service Representative - Amphenol Corporation : Job Details

The Role -Amphenol Aerospace Operations is seeking a Customer Service Representative towork out of its state-of-the-art facility in Sidney, NY.The key responsibilities of this Customer Service Representative include, butare not limited to:Serve as a proactive liaison for a designated group of customers to providequotations, perform order maintenance and expedite orders.Provide this information through a multi-functional team approach.Process all change orders and schedule advances in a prompt and courteousmanner.Expedite delivery of customer orders to comply with customer requirements.Coordinate expedites through appropriate personnel in Planning & ProductionDepartments.Monitor delivery status of orders from key customers.Coordinate source inspection to enable parts to ship in a timely manner.Verify and administer terms and conditions on customer orders andquotations.Process complete and accurate phone quotations.Process purchase orders for imported products.Receive and process customer purchase orders and informs them of deliverydate.Fulfil customer requests for information.Process confirming orders and coordinates with necessary personnel.Monitor quote progress to assure response by due date.Monitor order progress to assure prompt processing.Serve as back-up to other Customer Service Representatives on customer team.Salary $42,000 - $55,000Location -Sidney, NY30 Minute Drive from Binghamton, NY20 Minute Drive from Oneonta, NYThe Person -The key skills and qualities of a Customer Service Representative at AmphenolAerospace Operations:Associates degree with experience in customer service in a manufacturingenvironment or call center required and/or equivalent related educationexperience.Excellent interpersonal skills and be adept at both oral and writtencommunications.Proficiency with Microsoft OfficeConfidentialityBe a team playerBe able to work in a fast paced environmentThe Company -With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a DesignCenter in Pasadena, CA, Amphenol Aerospace Operations has been a leader indesigning and manufacturing electrical components for the aviation andcommercial airplane industry for over 100 years.Focusing on serving the needs of advanced and challenging market segments, wepride ourselves on our consistent ability to innovate and provide the marketswith new creative solutions.Working at Amphenol means you are recognized and valued for your contributionsbecause we believe that our human capital is the most valuable asset we have. Wesupport and encourage career development for all employees and have ampleopportunities for advancement.We pride ourselves for being customer-centric, accountable, reliable, andenthusiastic in all that we do. These values are ingrained in each of us andcontribute to a culture of teamwork and meaningful work.Amphenol offers a competitive wage and benefits. The candidate must be ableto legally work in the United States; we are unable to providesponsorship. This position requires access to controlled technology that issubject to US export controls. Qualified candidates must be a US person(including US Citizen, lawful permanent resident, or protected individual asdefined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s)from the U.S. Government.Amphenol is a proud Equal Opportunity/Affirmative Action Employer. Allqualified applicants will receive consideration for employment without regard torace, color, religion, marital status, sex, sexual orientation, gender identityor expression, national origin, age, protected veteran status or disabilitystatus. We aim to create an inclusive working environment where all employeesare respected and treated equally.Amphenol - Making History, Designing the Future