Customer Service Representative - Staffmark : Job Details

Staffmark is seeking a friendly and detail-oriented Customer Service Representative to join our team and provide top-notch support to medical device customers via phone and email. In this role, you will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our company. Pay: $16.00/hour Shift: 1st Shift | Monday - Friday Responsibilities Respond to customer inquiries via phone and email in a professional and timely manner. Provide accurate information about products, services, and policies. Document customer interactions and maintain detailed records in company databases. Assist with basic clerical tasks such as filing, data entry, and processing orders. Collaborate with team members and other departments to resolve customer issues. Maintain a high level of customer satisfaction while adhering to company procedures. Follow company policies and compliance standards specific to the medical device industry. Qualific...Customer Service Representative, Customer Service, Representative, Retail, Staffing, Skills