Customer Service Representative - Spirit AeroSystems : Job Details

Represents Company to OEM Production customers by providing answers to product-related questions, traces lost shipments, interprets and clarifications of customer orders for the shipping department. Take orders over the phone and manage web-based ordering, confers with management regarding customer credits, returns goods for credit identifies quality assurance complaints. Authority to approve allocation of stock within the negotiated contract terms or the organizational defined parameters. Authority to access production systems for managing customer sales orders & suppliers through inventory systems. Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing. Areas are limited to commercial and military. Qualifications Requirements: Minimum of 2 years of experience in customer service or client interface roles High School Diploma or GED Preferred Qualifications: Bachelor or Master's degree Strong data-...Customer Service Representative, Customer Service, Representative, Retail, Healthcare