Customer Service Representative - Waste Connections : Job Details

Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system. - Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. - Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. - Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. - Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. - A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed. WORKING CONDITIONS AND PHYSICAL EFFORT: - Work en...Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Service