Customer Service Representative - Suburban Propane Gas Corporation : Job Details

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities. Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service. Present a professional, confident and enthusiastic image to develop trusting relationships with all customers. Provide high levels of customer account management by properly setting up and maintaining account information and data. Forecast and maintain routes to maximize manpower, tank and vehicle utilization and ensure delivery efficiencies. Plan and schedule daily service work to maximize billable time and meet productivity goals. Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies. Why join the Suburban Propane team? Be...Customer Service, Customer Service Representative, Representative, Propane, Retail