CUSTOMER SERVICE REPRESENTATIVE - JBS USA Holdings : Job Details

Own and manage accounts as assigned which includes: Processing daily all orders received. Coordinate the processing of the customer order with Production Planning, Inventory Control, Warehousing personnel, Transportation, QA, R&D, Sales, and the customer, as necessary. ESSENTIAL DUTIES & RESPONSIBILITIES:Maintains ability to perform efficiently and effectively using practical and critical thinking skills with follow through on all details, in a fast-paced, customer-focused environment. Maintain a current and accurate procedures manual, which details the processing requirements for each assigned account. Maintains knowledge of each customer's profile (the products they order, frequency of orders, weights, pricing, FOB or delivered, etc.) and communicate with Sales to improve Salespersons' awareness of the status of their customers. Evaluate and troubleshoot production and transportation issues in order to coordinate customers' orders. Confirm pricing and acknowledges order entry within ...Customer Service Representative, Customer Service, Representative, Processing, Transportation, Inventory Control, Manufacturing, Retail