Customer Service Representative - Ultimate Staffing : Job Details

2 days ago Be among the first 25 applicants

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $25.00/hr

Bilingual Insurance Services Representative

Location: Onsite - San Diego (Scripps Ranch - 92131)

Pay Rate: $20-$25/hr DOE

Schedule: Monday-Friday, 9:00 AM - 5:30 PM

Join a well-established credit union as a Bilingual Insurance Services Representative, supporting members with Auto and Home Insurance needs. This role is ideal for someone with strong customer service skills, fluency in Spanish, and experience working with multiple insurance carriers in the Property & Casualty space.

Key Responsibilities:

• Deliver exceptional service to members via phone and in person regarding insurance policies, coverage options, and service inquiries.
• Generate and assist with insurance quotes.
• Process requests and manage policy documentation.
• Organize and maintain electronic files and perform accurate data entry.
• Promote and market new and existing insurance products to members.
• Collaborate with internal teams to ensure seamless member experiences.
• Perform other administrative and support duties as assigned.

Qualifications:

• Bilingual fluency in Spanish and English is required.
• Minimum 2+ years of experience in a call center or customer service role.
• Prior experience in Property & Casualty insurance, specifically Auto and Home.
• Familiarity with working across multiple insurance carriers.
• Proficiency in Microsoft Outlook, Teams, Word, and Excel.
• Ability to pass a background check.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service
• IndustriesBanking

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