Customer Service Representative - Advent Talent Group : Job Details

Advent Talent Group is hiring a Customer Service Representative to deliver exceptional support experiences for guests of a leading brand in the quick-service restaurant and specialty beverage industry. This role is key in ensuring every guest interactionwhether by phone, email, chat, or social mediais handled with empathy, efficiency, and a strong reflection of the brands values. Position Overview Job Type: Contract-to-Hire Location: Hybrid (after onsite training in Brooklyn Center, MN) Pay: $20.00-$23.00/hour Schedule: Full-Time | MondayFriday, 8:00 AM 4:00 PM Responsibilities Guest Support Respond promptly and professionally to guest inquiries across multiple channels: phone, email, chat, social media, and web forms. Address questions related to loyalty programs, mobile apps, gift cards, and payment methods. Deliver clear, empathetic, and personalized communication in every interaction. Aim for first-contact resolution while maintaining the brands voice and tone. Build trust t...Customer Service Representative, Customer Service, Representative, Operations, Social Media, Talent, Staffing