Customer Service Representative - Tesla Motors : Job Details

Customer Service Representative

Tesla Motors

Job Location : Boston,MA, USA

Posted on : 2025-08-02T14:22:28Z

Job Description :

What To Expect

The Tesla Collision Repair Program is seeking a Collision Customer Service Representative to support the Internal Collision Center in all aspects of its Authorized Collision Program. This role involves working on one of the most progressive vehicle brands in the world.

What You'll Do

  • Work scheduling maintenance
  • Vehicle arrival preparation
  • Customer communication and managing expectations
  • Rental coordination and handoff
  • Providing vehicle status updates
  • Reordering materials and supplies
  • Reviewing repairs and vehicle delivery
  • What You'll Bring

  • A strong customer-oriented approach with clients and coworkers
  • Willingness to train others
  • Ability to work independently with limited supervision
  • Experience with Microsoft Office (preferred)
  • Excellent written and verbal communication skills, and the ability to follow instructions
  • Account receivable experience (a plus)
  • Benefits

    As a full-time Tesla employee, you are eligible for a comprehensive benefits package starting on day 1 of employment, including:

    • Aetna PPO and HSA plans with two medical options and $0 payroll deduction
    • Family-building, fertility, adoption, and surrogacy benefits
    • Dental and vision plans with $0 paycheck contribution options
    • Health Savings Account (HSA) contributions when enrolled in the high deductible medical plan
    • Flexible Spending Accounts (FSA) for healthcare and dependent care
    • 401(k) with employer matching, Employee Stock Purchase Plans, and other financial benefits
    • Company-paid basic life, AD&D, short-term and long-term disability insurance
    • Employee Assistance Program
    • Sick and vacation time, paid holidays, and flexible time for salaried positions
    • Back-up childcare and parenting support resources
    • Voluntary benefits including critical illness, hospital indemnity, accident insurance, legal services, and pet insurance
    • Weight loss and tobacco cessation programs
    • Tesla Babies program
    • Commuter benefits
    • Employee discounts and perks

    This job posting appears to be active and not expired.

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