Customer Service Representative - Randstad : Job Details

We are seeking a detail-oriented and proactive Customer Service Representative to join our client's team in West Babylon, NY. In this role, you will be the primary point of contact for our clients, ensuring their service needs are met efficiently and professionally. We are seeking someone with a minimum of 1 year customer service experience in an office setting looking to expand their skillset. This is a full-time, in-office position Monday through Friday [ \n\t\n\t. Receive and log incoming service calls from butcher shops and restaurants regarding high-end kitchen equipment.\n\t\n\t\n\t. Diagnose basic issues and determine necessary parts for repairs, acting as a key resource in identifying solutions.\n\t\n\t\n\t. Place orders for required parts, meticulously tracking inventory and ensuring timely delivery.\n\t\n\t\n\t. Schedule and dispatch maintenance technicians to customer locations, optimizing routes and maximizing efficiency.\n\t\n\t\n\t. Create accurate invoices for services ...Customer Service Representative, Customer Service, Representative, Maintenance Technician, Retail, Staffing