Customer Service Representative - Abacus : Job Details

Customer Service Rep Please complete minimum of 1 reference check and include this in the comments section in VNDLY. As a healthcare customer service representative, you will be responsible for supporting our clients by providing excellent customer service and handling various administrative tasks.

Key responsibilities include:

• Providing exceptional customer service to clients and patients
• Managing incoming calls and inquiries efficiently
• Assisting with scheduling appointments and managing patient records
• Maintaining accurate and up-to-date client information
• Coordinating with other team members to ensure smooth operations

Requirements:

• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Familiarity with healthcare terminology and procedures is a plus
• Proficient in using computer systems and software applications
• High level of professionalism and attention to detail