Customer Service Representative - Two Men And A Truck : Job Details

Customer Service Representative TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. What We Offer

• • PTO Vacation and Holidays
• • Career advancement opportunities.
• • Shift Information: M thru S

• • Provide outstanding customer service on all calls and online inquiries.
• • Recommend moving services and products based on cost, availability, and customer specifications.
• • Input information into internal move software to provide accurate moving estimates and schedule moves.
• • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
• • Prepare move-related paperwork and documents.
• • All other duties as assigned.

• • High school diploma or GED; Associate degree in a related field preferred.
• • At least 1 year of sales and/or customer service experience.
• • Excellent customer service skills: effective listening and communication.
• • Ability to multi-task and enter customer data into move software while on the phone.
• • Confidence to initiate customer contact and comfortable asking for the sale.
• • Willing to submit to pre-employment background check and drug screen.
• • Creative problem-solving skills.
• • Exceptional organization and time management skills.
• • Strong team player who works productively with a wide range of people and personalities.
• • Bilingual is a plus.