Customer Service Representative - Alphagraphicsfranchise : Job Details

Benefits:

• Employee discounts
• Paid time off
• Training & development

Join Our Team in Tucson, Arizona! Position Available: Customer Service Representative (CSR) Are you ready to join a dynamic team? We're expanding and looking for a dedicated Customer Service Representative (CSR) to join us full-time in Tucson, Arizona. At our company, we value collaboration, creativity, and delivering exceptional service to our customers. Perks and Benefits:

• Competitive Compensation
• Flexible Scheduling
• Supportive Team Environment with a focus on hard work, collaboration, creativity, fun, and laughter
• Opportunities for Career Development

Job Description: As a Customer Service Representative (CSR), you will play a crucial role in maintaining positive relationships with our customers. You'll ensure their needs are met in a timely and collaborative manner. Your responsibilities will include:

• Serving as the primary internal representative of our organization
• Demonstrating attention to detail and organizational skills
• Providing expertise on our products, services, and capabilities to customers
• Communicating customer requirements to the support team according to company policies
• Handling phone calls, emails, customer inquiries, orders, in person or over the phone
• Determining service charges, collecting deposits
• Proactively engaging potential customers by answering questions and promoting additional products and services

Role Qualifications:

• Previous experience in conducting customer needs assessments and maintaining high service quality standards
• Strong Computer Skills with Software programs a plus
• Ability to build strong relationships with customers and teammates
• Excellent written and verbal communication skills
• A passion for helping people and finding solutions for customers
• Strong critical thinking skills to evaluate and solve problems effectively

About Us: AlphaGraphics is a leader in the Printing, Design, and Marketing industries. Our mission is to partner with small businesses and consumers, providing them with high-quality solutions that simplify their lives and improve their business. If you're ready to contribute to a fast-paced, passionate team and make a difference in a local business, apply today! How to Apply: Send your resume to [email protected] Join us at AlphaGraphics and be part of our journey to success! #J-18808-Ljbffr