Customer Service Representative - Imperial Dade : Job Details

You will:Answer customers' calls in a prompt, friendly, and professional manner. Interface with customers by telephone, electronically, or face-to-face. Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions. Optimize fill rates by providing substitutions for out-of-stock or discontinued items When necessary, escalate customer information, problems/needs, and requests to the customer service manager. Qualifications You have:High school diploma, GED, or equivalent 2 years of customer service experience. Proficiency in MS Office and familiarity with using other software 2 years of data entry experience. Excellent communication skills An outgoing personality, eager attitude to help others We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries a...Customer Service Representative, Customer Service, Service Manager, Representative, Retail